Building Confidence In Your Interpersonal Skills for ES/CS/SAS

Course ID: SW24-007

 

Associated Ladders of Learning:

• Recent Addition
• For more information please click here to find our Course Catalogue

Overview:

The aim of this interactive workshop is to improve the doctor-patient relationship by developing the doctor’s communication skills.  The workshop is delivered through teaching, role play and feedback.

The NHS is focused on a more patient centred approach, so it is vital that medical professionals understand how to build an open, trusting rapport with their patient through active listening, understanding, clear speech and empathy.

This interpersonal skills workshop has been designed to develop the participants’ knowledge, skill and confidence in the different styles of communication. We address verbal, non-verbal and para-verbal communication and how all three need to work together and complement each other to produce effortless and effective communication. 

Content:

1. Body Language or Non–verbal Communication
2. Active Listening
3. Open and Closed Questions
4. Verbal Communication 
5. Perspectives and Empathy – Understand when and how to show empathy.   

Audience:

Associate Dean Secondary Care, Associate DME, College/Specialty Tutor, Deputy Dean, DME, Educational/Clinical Supervisor Secondary Care, HoS, SAS Doctor (Associate Specialist, Specialist, Speciality Doctor, Staff Grade, Tutor), or TPD Secondary Care

Course Length:

This is a one day course starts at 09:30 and finishing at 15:00

Venue:

Online via Zoom

Booking for these courses will be taken on MaxCourse, our online booking system.

Information about how to use MaxCourse can be found on our website.

Please email england.facultydevelopment.sw@nhs.net with any questions, before and on the day.